Topic/category | Data attributes |
---|---|
Contact details | Name First name Address (street/postcode/place of residence/country) Telephone number (mobile/landline) Title Local language Salutation Work contact details (company name/address/telephone/email) |
Personal details and interests | Preferred Audi partner Hobbies Personal preferences (lifestyle/likes) Date of birth Family status Family members Driving licence category/licence certificate part I Current dealer Vehicle identification number (as personal data) Preferred payment method Audi event participation (name/event) Data authorisations/consent under data protection laws |
Vehicle interests/functions and settings | Vehicle identification number Order number Audi code Configuration details (model code, model year, Audi code, PR no., etc.) Test drive request |
Vehicle operating/technical data | Audi code Vehicle identification number Data generated and processed in the vehicle (mileage, location, status message/tank level/battery charge level/remaining range/outside temperature) Speed measurement (average values) Workshop data Service history (e.g. Digital Service Schedule) Control unit data Vehicle master data (model, year of manufacture, initial registration) Vehicle equipment (optional equipment, accessories, PR numbers) Product catalogue Navigation data (requires use of location data) Services used in myAudi Digital services and other services used (e.g. connect services/FOD) connect settings based on VIN/order number/licence contract term |
Agreement data | Customer number Agreement number Booked connect services Collection date |
If I have a myAudi Account: Online account data | myAudi information (myAudi ID/customer number/customer ID) connect information (contract status) Customer/prospect portal Payment details (credit card number) SPR ID |
If I have a myAudi Account: Use of myAudi app and myAudi portal and services | Use of myAudi app and portal (including location-specific information) App and portal usage data (click behaviour, app rating) Use of services (e.g. Audi Events/get your audi, etc.) connect services Use of Audi websites Use of messages (open/forward) Cookies Web tracking information Order details (date, price, invoice, reminder, credit note, payment details, billing address) |
Transaction and interaction data | Information on purchases of vehicles, Audi Genuine Parts, Audi Genuine Accessories, other products and services Offer information Vehicle residual values (current and predecessor) Interaction with Customer Service/Audi partner (dealer ID) Warranty information Market research studies Vehicle delivery dates Campaign history and resonance (customer loyalty programmes) Customer loyalty programmes Consultation information received Contact times Contact type Service history Event participation Enquiries and complaint history |