For any queries relating to EA189, please freephone 1800 227 243 or use the email address below:
Alternatively, you can visit our EA189 Campaign website for more information:
Frequently Asked Questions
Please check whether your vehicle is affected.
You can check here whether your Audi is affected by the campaign for diesel exhaust gas EA189 (23Q4) by entering the vehicle's 17-character chassis number (e.g. WAUZZZ4F7AN000420). If you have any further questions, please feel free to use the contact form or to contact customer support directly.
Alternately, you can check your vehicle using your registration here: