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Audi online roadside assistance

Sometimes, unexpected things happen and you may need help with your vehicle. The Audi online roadside assistance team is here to offer the best possible practical advice, 24 hours a day, 365 days a year.

Audi can help in the event of technical problems or an accident. The driver or front passenger can manually trigger the emergency call with the service call button in the roof module. This establishes a telephone connection to the Audi Customer Care Centre. A member of the Audi service team will help you to resolve your problem.

 

Audi online roadside assistance

  • Fast and easy help at the press of a button
  • Direct contact with the Audi Customer Care Centre – who will then already have your  location and vehicle information
  • Organising of emergency services or a recovery service for your vehicle, if required
  • Professional case handling with repairs and spare parts in proven Audi quality
  • Ensuring mobility, for example by helping to arrange a replacement vehicle

Audi online roadside assistance is available only in combination with the Audi connect emergency call & service package.

The scope of the Audi mobility guarantee can be found on your Audi homepage.

Customer and advisor talk before the gray Audi rear in a showroom; shelves of car-care products behind.

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The specified fuel consumption and emission data have been determined according to the measurement procedures prescribed by law. Since 1st September 2017, certain new vehicles are already being type-approved according to the Worldwide Harmonized Light Vehicles Test Procedure (WLTP), a more realistic test procedure for measuring fuel consumption and CO2 emissions. On September 1st 2018, the New European Driving Cycle (NEDC) was replaced by the WLTP in stages. Owing to the more realistic test conditions, the fuel consumption and CO2 emissions measured according to the WLTP will, in many cases, be higher than those measured according to the NEDC. Therefore, the usage of CO2 emission values measured according to WLTP for vehicle taxation from 1st September 2018 on can cause changes in this regard as well. For further information on the differences between the WLTP and NEDC, please visit www.audi.de/wltp or https://www.audi.ie/en/wltp-lp/

We are currently still required by law to state the NEDC figures. In the case of new vehicles which have been type-approved according to the WLTP, the NEDC figures are derived from the WLTP data. It is possible to specify the WLTP figures voluntarily in addition until such times as this is required by law. In cases where the NEDC figures are specified as value ranges, these do not refer to a particular individual vehicle and do not constitute part of the sales offering. They are intended exclusively as a means of comparison between different vehicle types. Additional equipment and accessories (e.g. add-on parts, different tyre formats, etc.) may change the relevant vehicle parameters, such as weight, rolling resistance and aerodynamics, and, in conjunction with weather and traffic conditions and individual driving style, may affect fuel consumption, electrical power consumption, CO2 emissions and the performance figures for the vehicle. Further information on official fuel consumption figures and the official specific CO₂ emissions of new passenger cars can be found in the guide “Information on the fuel consumption, CO₂ emissions and electricity consumption of new cars”, which is available free of charge at all sales dealerships and from DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Strasse 1, 73760 Ostfildern-Scharnhausen, Germany (www.dat.de).

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