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Table
Purpose
Description 
Lawful Basis for Processing 
Customer administration when you purchase a vehicle or part

 

Personal Information

Vehicle Information

Transactional Information

Customer Service Information

 

Contractual necessity

Booking your vehicle service for the fulfillment of service warranties

Personal Information

Vehicle Information

Transactional Information

Customer Service Information 

Contractual necessity
Purchasing products and/or accessories via our website

Personal Information

Transactional Information
Contractual necessity

Management of customer service queries

Personal Information

Vehicle Information

Customer Service Information

Contractual necessity

Legitimate Business Interest in handling customer enquiries
Post vehicle handover information

 Personal Information

Vehicle Information

Contractual necessity

Legitimate business interest in communicating important vehicle information to you
Management of LiveChat queries

 

Personal Information

Vehicle Information

Customer Service Information

 

Legitimate business purpose in handling customer enquiries in real time and then following up

Requesting a quote, brochure or booking a test drive

Personal Information

 

Legitimate interest in developing business leads with potential customers

 

Surveys including the customer satisfaction survey, new car buyer survey and web form satisfaction survey and Dealer service quality assessment

Personal Information

Customer Service Information

 

Legitimate interest in ensuring service quality

**Participation in our surveys is voluntary, and you can opt out of future correspondence**

 

Service quality improvement and staff training

Customer Service Information
Legitimate business interest in providing high standard customer service
Operation of CCTV on our premises to protect the safety and security of staff, visitors and our property

 

CCTV Information

 

Legitimate business interest as a private company regarding safety and security

Service campaigns about non-safety recalls and technical measures

Personal Information

Vehicle Information
Legitimate business interest to inform you about service campaigns for non-safety recalls and technical measures for your vehicle so that you can determine whether you wish to bring your vehicle to a Dealer

Safety incidents and product recalls

Personal Information

Vehicle Information

Compliance with our legal obligations under the EU General Product Safety Regulation 2023/988

Provide you with information on products you have registered an interest in

Depending on your preferences, you may receive information from your local Dealer and [the Brand]
Personal Information

Your consent

**You can opt-out of receiving this information at any time by contacting us via email at privacy@vwgi.ie, by telephone at 1800 813 760, or by submitting a request through our online form at https://www.audi.ie/en/models/layer/contact-us/

Marketing communications to existing and potential customers

Depending on your preferences, you may receive communications from your local Dealer and [the Brand]

Personal Information

Website Information

Your consent

**You can opt-out of receiving marketing at any time by contacting us via email at privacy@vwgi.ie, by telephone at 1800 813 760, or by submitting a request through our online form at https://www.audi.ie/en/models/layer/contact-us/

OBFCM

European Union regulations require the collection of certain data from your vehicle regarding CO2 emissions. We will collect this data and the VIN of your vehicle on behalf of the manufacturer of your vehicle and transmit it to them, to enable them to report this data to the European Commission for the purpose of monitoring CO2 emissions from vehicles. We will not hold or process this data for any other purpose and will delete any copy held by us once the data is transferred to the manufacturer. For information about the manufacturer’s privacy policy and how the data will be held and processed by them, please click on the link below or visit https://www.audi.ie/ie/web/en/tools/navigation/layer/legal/privacy-policy/obfcm.html
If you do not wish this data to be processed in this way, you may opt out using the same link.

OBFCM

myAudi Services

When you log in to this website (www.audi.ie) via the myAudi login, AUDI AG, Auto-Union-Straße 1, 85057 Ingolstadt, Germany (“Audi”) and Audi Ireland (responsible entity for this website) are jointly responsible for processing activities in connection with myAudi Services provided on this website. A list of myAudi services can be found at https://www.audi.ie/en/myaudi/legal-ag/privacy/ in section C.II. Please note that not all services may be available in your country.

In accordance with the legal requirements, Audi Ireland and Audi have entered into contractual agreements on which data protection obligations are to be fulfilled by Audi Ireland and which by Audi:

 

Table

Task

Audi

Audi Ireland

Contact for data subjects

X

X

Information obligations to data subjects according to Art. 13 GDPR

X

X

Processing of access requests for access according to Art. 15 GDPR

X

X

Processing of rectification according to Art. 16 GDPR

X

X

Processing of erasure or restriction requests according to Art. 17, 18 GDPR

X

X

Processing of reception of personal data according to Art. 20 GDPR

X

X

Processing of objections according to Art. 21 GDPR

X

X

Notifications of personal data breaches according to Art. 33, 34 GDPR

X

X

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© 2026 AUDI Ireland. All rights reserved.

The specified fuel consumption and emission data have been determined according to the measurement procedures prescribed by law. Since 1st September 2017, certain new vehicles are already being type-approved according to the Worldwide Harmonized Light Vehicles Test Procedure (WLTP), a more realistic test procedure for measuring fuel consumption and CO2 emissions. On September 1st 2018, the New European Driving Cycle (NEDC) was replaced by the WLTP in stages. Owing to the more realistic test conditions, the fuel consumption and CO2 emissions measured according to the WLTP will, in many cases, be higher than those measured according to the NEDC. Therefore, the usage of CO2 emission values measured according to WLTP for vehicle taxation from 1st September 2018 on can cause changes in this regard as well. For further information on the differences between the WLTP and NEDC, please visit www.audi.de/wltp or https://www.audi.ie/en/wltp-lp/

We are currently still required by law to state the NEDC figures. In the case of new vehicles which have been type-approved according to the WLTP, the NEDC figures are derived from the WLTP data. It is possible to specify the WLTP figures voluntarily in addition until such times as this is required by law. In cases where the NEDC figures are specified as value ranges, these do not refer to a particular individual vehicle and do not constitute part of the sales offering. They are intended exclusively as a means of comparison between different vehicle types. Additional equipment and accessories (e.g. add-on parts, different tyre formats, etc.) may change the relevant vehicle parameters, such as weight, rolling resistance and aerodynamics, and, in conjunction with weather and traffic conditions and individual driving style, may affect fuel consumption, electrical power consumption, CO2 emissions and the performance figures for the vehicle. Further information on official fuel consumption figures and the official specific CO₂ emissions of new passenger cars can be found in the guide “Information on the fuel consumption, CO₂ emissions and electricity consumption of new cars”, which is available free of charge at all sales dealerships and from DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Strasse 1, 73760 Ostfildern-Scharnhausen, Germany (www.dat.de).

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