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FAQs

I have a QR code activation card

To make the most of your Audi Connect Service, you will need to download the myAudi app, login to your vehicle's MMI and become a key user. Follow the step below to get connected.

Step 1

Download the myAudi app to your smartphone and tap ‘Let’s Go’ to create a myAudi account.

Step 2

Select the account icon (bottom right) and navigate to ‘Account settings’ to set up your pin for remote features such as lock and unlock¹. Depending on your smartphone, you can set up face ID or fingerprint ID to remove the need to use the PIN in future.

Step 3

Back to the vehicle icon (bottom left), select ‘Set up the myAudi app now’. Then select ‘Add my Audi’.

Step 4

Select ‘Add with card’, then either ‘Scan data’ to use your smartphone camera to scan the QR code, or ‘Enter data manually’ to key in the code manually.

Step 5

This will add the car to your myAudi account, completing the first step in the app process.

Step 6

If this is your first time using the myAudi app, select ‘Confirm identity’ and enter your details following the next steps on the app.

Step 7

Once your identity is confirmed in the app, you need to log in to your vehicle using your myAudi account details. When you next start your vehicle you may see a prompt to ‘Log in now’. Otherwise, navigate to ‘User Management’ in your MMI and log in from there.

Step 8

When you are logged in to your car’s MMI, refresh your app and you will see your new vehicle set up and ready to go.

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Need Help?

We have a dedicated myAudi team on hand to help with any questions you may have.